All visitors must register at least 1 hour before arriving at the Justice Center for a visit.  You can begin registration 4 hours prior to the visitation round’s scheduled start time.  For example, if you’re signing up for the 11:00AM time slot, you can begin signing up at 7:00AM (4 hours before) and must have completed signing up before 10:00AM (1 hour before).

Registration can be made either through the website www.ICSolutions.com or at the front desk of the Justice Center.  Incarcerated individuals are allowed only 1 visit per day, and at most 2 per week.  Visitors will be scheduled for their time-slots on a first come, first served basis.  Visitors are also only allowed 1 visit per day.

As New York State continues to ease the restrictions implemented as a result of the global COVID-19 pandemic, the Onondaga County Sheriff’s Office has responded accordingly and restarted contact visitation at the Justice Center.  With that being said, the global COVID-19 pandemic continues to pose a serious threat to public health and the citizens of Onondaga County.  As such, contact visitation has been restarted in phases with a modified schedule.  The following schedule and rules are:

  • Visitation will take place on Tuesdays, Wednesdays and Thursdays with 5 rounds per day from 1100 A.M. to 7:00 P.M.
  • Each housing will be designated with specific days and times for visitation (schedule posted below).
  • Visitors will be able to begin signing up for visits at 0900 hours in the Justice Center Lobby on the respective visitation days.
  • Visitors mush show up at least a half hour prior to their scheduled visitation time
  • A brief hug and kiss will be allowed during this phase.
  • The schedule will be as follows:
Round Visit Time  Tuesday Wednesday Thursday
1 11:00A – 12:00P

Sign-ups end 10:00A

Return By 10:30A

 2nd and 3rd Floors 4th and 5th Floors Full facility
2 12:15P – 1:15P

Sign-ups end 11:15P

Return By 11:45A

 2nd and 3rd Floors 4th and 5th Floors Full facility
3 1:30P – 2:30P

Sign-ups end 12:30P

Return By 1:00P

 2nd and 3rd Floors 4th and 5th Floors Full facility
4 4:00P- 5:00P

Sign-ups end 3:00P

Return By 3:30P

 2nd and 3rd Floors 4th and 5th Floors Full facility
5 5:30P – 6:30P

Sign-ups end 4:30P

Return By 5:00P

 2nd and 3rd Floors 5B 5B

 

General Visitation Rules:

  • Only 2 persons are allowed to visit at one time (this includes children).
  • If you are bringing a child and you are not the legal guardian or parent, be sure you have a notarized statement from the child’s parent or legal guardian. All child visitors (anyone aged 17 and under) need a birth certificate.  The birth certificate has to be the original, it cannot be a copy.
  • NO split visits.
  • All personal property will be stored in the locker provided.
  • Persons suspected to be under the influence of alcohol/drugs will NOT be allowed to visit.
  • NO candy, food, or gum allowed.
  • Religious articles such as kufis, yamakas and hijabs are subject to search upon entry into the facility.
  • If a visitor’s clothing is deemed inappropriate, they may be turned away.  If in doubt, you should not wear questionable items of clothing.
  • Passes MUST be worn by visitors at all times.
  • You MUST remain seated.
  • You MUST speak quietly. NO obscene language allowed.
  • NO cross-visiting (talking with an incarcerated individual other than the one you are visiting).
  • Your visit may be ended at any time for unacceptable behavior.
  • Passing of any contraband (any unauthorized item) is a violation of the New York State Penal Law 205.20, you may be arrested and banned from the facility.
  • If you have made special arrangements with the facility, call before leaving to ensure that plans for your visit have been made and are in place.

Prohibited Dress:

  • NO hooded sweatshirts.
  • NO see-through/sheer clothing, bare midriffs, or backs.
  • NO plunging necklines or low tops.
  • NO sleeveless tops.
  • NO ripped/torn pants or shorts.
  • NO shorts or skirts shorter than mid-thigh.
  • NO attire displaying obscene/offensive, derogatory language or drawings, or promoting illegal activity.
  • NO jewelry (other than a wedding ring or engagement ring).
  • NO body piercings.
  • NO bobby pins, hairpins, or other item affixed to your hair will be allowed.
  • NO items that show a gang affiliation.

Additional Contact Visit Rules:

  • You may have a short kiss and embrace only at the beginning and end of a visit.  NO kissing or embracing during the visit itself.
  • Incarcerated individuals may NOT hold children at any time during a visit.
  • Children MUST remain seated with the adult visitor (highchairs are available upon request).
  • Your hands MUST remain in sight on the table.
  • Locker keys are NOT to be placed on the table.
  • NOTHING may be given to an inmate without the permission of a deputy.

Video Visitation:

Visit www.ICSolutions.com to read more or register.

To Obtain a Phone Account:

Contact ICS (ICSolutions) at (888) 506-8407 or www.ICSolutions.com to establish a prepaid account.

For Commissary:

Visit Accesscorrections.com​, Smartdeposit.com​, or call 1-866-345-1884.